Privacy Policy

1. Who we are

Fituegreenel ("we", "us", or "our") provides general, informational workspace ergonomics analysis and educational content. We are the data controller responsible for the personal information handled through this website. Our registered office is located at 20 Convention Centre Pl, South Wharf VIC 3006, Australia. You can reach us by telephone on +61 3 9099 1111 or by email at team@fituegreenel.world.

We are committed to handling personal information openly and lawfully, in line with the Australian Privacy Principles and, where applicable, the European Union General Data Protection Regulation (GDPR) and comparable international frameworks.

2. Information we collect

We aim to collect only what we genuinely need. Depending on how you interact with us, this may include the following categories.

2.1 Information you give us

• Your name, when you complete the contact form.
• Your email address, so that we can reply to your enquiry.
• The content of your message and any details you choose to share about your workspace.
• Your consent record, confirming that you agreed to be contacted.

2.2 Information collected automatically

• Basic technical data such as browser type, device category, and approximate region, where analytics cookies are enabled with your consent.
• Your cookie preferences, stored locally in your browser so we can respect your choices.

We do not ask for, and request that you do not send us, sensitive categories of personal information such as health details. This website concerns the arrangement of physical workspaces only.

3. How we use information

We use the information described above for clearly defined purposes:

• To respond to your enquiry and provide general information about our services.
• To maintain a record of correspondence for quality and reference purposes.
• To understand, in aggregate and only with consent, how the website is used so we can improve its content and structure.
• To keep the website secure and to detect or prevent misuse.
• To meet legal and regulatory obligations that apply to us.

We do not use your information to make automated decisions that produce legal or similarly significant effects, and we do not sell personal information.

4. Legal bases for processing

Where the GDPR applies, we rely on one or more of the following legal bases:

• Consent — for analytics or marketing cookies, and for contacting you in response to a form you submit.
• Legitimate interests — for keeping our website secure and for understanding general usage trends, balanced against your rights.
• Legal obligation — where we are required to retain or disclose information by law.

You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Cookies and analytics

We use a small number of cookies and similar technologies. Strictly necessary cookies keep the site working and remember your consent choice. With your permission, analytics cookies help us understand aggregate usage. You can review and change your choices at any time through the cookie settings link in the footer. Full details are provided in our Cookie Policy.

6. Sharing and disclosure

We treat your information as confidential and share it only where necessary:

• With trusted service providers who help us operate the website or communicate with you, under appropriate contractual safeguards.
• Where required by law, regulation, or a valid request from a public authority.
• To protect our rights, property, or safety, or those of others, where permitted by law.

We do not disclose personal information to third parties for their own independent marketing purposes.

7. Data retention

We keep personal information only for as long as it is needed for the purpose it was collected, after which it is securely deleted or anonymised. As a general guide:

• Contact enquiries are retained for up to twenty-four (24) months from your last contact, unless a longer period is required by law.
• Cookie consent records are retained for up to twelve (12) months, after which you may be asked again.
• Aggregate, anonymised analytics may be kept for longer, as it no longer identifies you.

If you ask us to delete your information, we will do so unless we are legally required to keep it.

8. Security measures

We apply reasonable organisational and technical measures designed to protect personal information against loss, misuse, and unauthorised access. These include encrypted connections (HTTPS) across the website, restricted access to enquiry records on a need-to-know basis, and regular review of our handling practices. While no method of transmission or storage can be guaranteed to be completely secure, we work to keep our safeguards current and proportionate.

9. Your rights

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Request deletion of your information in certain circumstances.
• Object to or request restriction of certain processing.
• Request a portable copy of information you provided to us.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority, such as the Office of the Australian Information Commissioner.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding, and we will reply within the timeframe required by applicable law.

10. International transfers

We are based in Australia. If any service provider we use processes information outside your country, we take steps to ensure an appropriate level of protection through recognised safeguards, such as standard contractual clauses or equivalent mechanisms.

11. Children's privacy

This website is intended for a general adult audience and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can take appropriate action.

12. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "last updated" date shown at the top of this page. We encourage you to review this page periodically.

13. How to contact us

If you have any questions about this policy or how we handle your information, please reach out:

• Post: Fituegreenel, 20 Convention Centre Pl, South Wharf VIC 3006, Australia
• Phone: +61 3 9099 1111
• Email: team@fituegreenel.world

This policy is provided for general informational purposes and does not constitute legal advice.